Privacy Policy

1Introduction

bos86 (hereinafter "we", "us", "our", or the "Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, process, store, share, and protect personal data obtained from users (hereinafter "you", "your", or "User") of our online betting platform located at https://bos86.cam and any associated mobile applications or services.

This Privacy Policy applies to all Users who access or use our services, regardless of whether you have created an account, placed a bet, or simply visited our website. By accessing bos86, creating an account, or using our services in any way, you acknowledge that you have read, understood, and consent to the data collection, processing, and usage practices described in this Privacy Policy.

We respect your privacy rights and are committed to compliance with applicable data protection laws and regulations, including international standards for personal data protection. If you do not agree with any part of this Privacy Policy, you must discontinue use of our services immediately and refrain from providing any personal information to bos86.

This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of bos86 services. Defined terms in our Terms and Conditions have the same meaning when used in this Privacy Policy unless otherwise specified.

2Information We Collect

2.1 Personal Information You Provide

When you register for a bos86 account or use our services, we collect the following categories of personal information that you voluntarily provide to us:

Identity and Contact Information

• Full legal name as it appears on your government-issued identification
• Date of birth and age verification information
• Residential address (street address, city, postal code, province)
• Email address
• Phone number (mobile and/or landline)
• Nationality and country of residence

Identity Verification Documents (KYC)

• Indonesian national identity card (KTP - Kartu Tanda Penduduk)
• Passport or other government-issued photo identification
• Proof of address documents (utility bills, bank statements)
• Selfie photographs for facial verification purposes
• Proof of payment method ownership (bank statements, screenshots)

Financial and Payment Information

• Bank account details (bank name, account number, account holder name) for Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and others
• E-wallet information (OVO, DANA, GoPay, ShopeePay, LinkAja account details)
• Transaction history (deposits, withdrawals, bet placements)
• Payment card information (if applicable) processed through secure third-party payment processors

Account and Usage Information

• Username and password (passwords are encrypted and not accessible even to bos86 staff)
• Communication preferences and marketing opt-in/opt-out choices
• Responsible gaming preferences (deposit limits, time limits, self-exclusion settings)
• Customer support correspondence and complaint records

2.2 Information We Collect Automatically

When you access or use bos86 services, we automatically collect certain technical and usage information:

Device and Technical Information

• IP address and approximate geographic location
• Device type, model, and operating system (iOS, Android, Windows, etc.)
• Browser type and version
• Screen resolution and device identifiers
• Mobile carrier and network information
• Time zone and language settings

Usage and Activity Data

• Pages visited, features accessed, and clickstream data
• Betting history (games played, bets placed, amounts wagered, outcomes)
• Session duration and frequency of visits
• Referral sources (how you found our website)
• Search queries within our platform

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. For detailed information about our cookie usage, please see Section 9 of this Privacy Policy.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Identity verification service providers that confirm your age and identity
• Payment processors and financial institutions that facilitate deposits and withdrawals
• Fraud prevention and security service providers
• Marketing and analytics partners (only with your consent)
• Publicly available databases and social media platforms (only if you choose to link your account)

3How We Use Your Information

bos86 collects and processes your personal information for the following legitimate business purposes:

3.1 Account Management and Service Provision

• Creating, maintaining, and managing your bos86 user account
• Processing deposits, withdrawals, and other financial transactions
• Enabling you to place bets and participate in gaming activities
• Calculating winnings, losses, and account balances
• Managing bonuses, promotions, and loyalty program benefits
• Providing customer support and responding to your inquiries

3.2 Legal Compliance and Verification

• Verifying your identity, age (21+ requirement), and eligibility to use our services
• Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• Detecting and preventing fraud, money laundering, and other illegal activities
• Maintaining records as required by applicable gaming regulations and laws
• Cooperating with law enforcement and regulatory authorities when legally required

3.3 Platform Security and Integrity

• Protecting the security of our platform and preventing unauthorized access
• Detecting and preventing multiple accounts, collusion, and bonus abuse
• Identifying unusual betting patterns or suspicious activity
• Monitoring for technical errors, system failures, and security vulnerabilities
• Enforcing our Terms and Conditions and other policies

3.4 Responsible Gaming

• Implementing deposit limits, loss limits, and session time limits you set
• Processing self-exclusion requests and account cooling-off periods
• Identifying potentially problematic gambling behavior
• Providing access to responsible gaming tools and support resources

3.5 Communications

• Sending account-related notifications (deposit confirmations, withdrawal updates, security alerts)
• Responding to customer support requests and resolving disputes
• Providing important updates about our services, Terms, or Privacy Policy
• Sending promotional communications about bonuses and offers (only with your consent, and you may opt out at any time)

3.6 Platform Improvement and Analytics

• Analyzing user behavior to improve website functionality and user experience
• Testing new features and optimizing platform performance
• Conducting market research and understanding user preferences
• Generating statistical data and reports (in anonymized, aggregated form)

4Legal Basis for Processing

We process your personal information based on the following legal grounds:

4.1 Contractual Necessity

Processing is necessary to perform our contract with you (our Terms and Conditions) and to provide the services you have requested, including account management, payment processing, and gaming services.

4.2 Legal Obligation

Processing is necessary to comply with legal obligations, including age verification, KYC/AML requirements, tax reporting, regulatory compliance, and cooperation with law enforcement.

4.3 Legitimate Interests

Processing is necessary for our legitimate business interests, including fraud prevention, security enhancement, platform improvement, and customer support, provided such interests are not overridden by your fundamental rights and freedoms.

4.4 Consent

For certain processing activities (such as marketing communications, cookies, and data sharing with third parties for marketing purposes), we rely on your explicit consent, which you may withdraw at any time.

5Data Sharing and Disclosure

bos86 does not sell your personal information to third parties. However, we may share your information with the following categories of recipients for the purposes outlined in this Privacy Policy:

5.1 Service Providers and Business Partners

• Payment Processors: Banks and financial institutions that facilitate deposits and withdrawals to/from your Indonesian bank accounts (BCA, BRI, BNI, Mandiri, etc.) or e-wallets (OVO, DANA, GoPay, ShopeePay)
• Identity Verification Providers: Third-party KYC services that verify your identity, age, and address
• Game Providers: Software providers and game developers that supply casino games, slots, and live dealer tables
• Fraud Prevention Services: Security companies that help detect and prevent fraudulent activity
• Customer Support Tools: Platforms that enable live chat, email support, and helpdesk functionality
• Analytics and Hosting Providers: Services that host our platform and provide usage analytics

All service providers are contractually bound to process your data only on our instructions and to maintain appropriate security measures.

5.2 Legal and Regulatory Authorities

We may disclose your information to law enforcement, regulatory bodies, courts, and government agencies when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or regulatory requests
• Investigate or prevent fraud, money laundering, or other illegal activities
• Protect the rights, property, or safety of bos86, our users, or the public
• Enforce our Terms and Conditions or other policies

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor, provided they agree to handle your data in accordance with this Privacy Policy.

5.4 With Your Consent

We may share your information with third parties for purposes not described in this Privacy Policy, but only with your explicit consent.

6Data Security

bos86 implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

6.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols
• Encrypted Data Storage: Sensitive personal information and financial data are encrypted at rest using advanced encryption standards
• Secure Password Storage: User passwords are hashed using strong one-way cryptographic algorithms and are never stored in plain text
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls and intrusion detection systems
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing

6.2 Organizational Security Measures

• Access Controls: Personal data access is restricted to authorized personnel only, based on need-to-know principles
• Employee Training: Staff members receive regular training on data protection and privacy best practices
• Confidentiality Agreements: All employees and contractors are bound by confidentiality obligations
• Incident Response: We maintain a data breach response plan and will notify affected users in accordance with applicable laws

6.3 Your Security Responsibilities

While we implement robust security measures, you also play a critical role in protecting your account:

• Choose a strong, unique password and never share it with anyone
• Enable two-factor authentication if available
• Log out after each session, especially on shared devices
• Keep your contact information updated so we can reach you about security issues
• Report any suspicious activity or unauthorized access immediately

7Data Retention

bos86 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7.1 Active Account Data

While your account remains active, we retain all personal information, transaction history, and account activity records necessary to provide our services to you.

7.2 Closed Account Data

After you close your account (voluntarily or due to suspension), we will retain certain information for the following periods:

• Identity and KYC Documents: Retained for at least 5 years after account closure to comply with AML regulations and for potential dispute resolution
• Transaction Records: Retained for at least 5 years for financial auditing, tax reporting, and regulatory compliance purposes
• Responsible Gaming Records: Retained permanently to honor self-exclusion requests and prevent account re-opening during exclusion periods
• Marketing Data: Deleted immediately upon account closure or earlier if you opt out of marketing communications

7.3 Legal Holds

If your account or transactions are subject to legal proceedings, regulatory investigation, or dispute resolution, we may retain relevant data beyond the standard retention periods until the matter is fully resolved.

7.4 Anonymized Data

We may retain anonymized, aggregated data that cannot be linked back to you indefinitely for statistical analysis, research, and platform improvement purposes.

8Your Privacy Rights

Subject to applicable data protection laws, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you. This includes identity data, transaction history, and account activity records.

8.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update most information directly through your account settings, or contact our support team for assistance.

8.3 Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal information, subject to certain limitations. We may be required to retain certain data for legal compliance, dispute resolution, or regulatory purposes even after you request deletion.

8.4 Right to Restrict Processing

You have the right to request that we limit the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to processing.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.

8.6 Right to Object

You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

8.7 Right to Withdraw Consent

Where we process your data based on consent (such as marketing communications), you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

8.8 How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with your request. We will respond within 30 days. You may be required to verify your identity before we can process your request.

9Cookies and Tracking Technologies

bos86 uses cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and provide personalized content.

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your user experience.

9.2 Types of Cookies We Use

Essential Cookies

Required for basic platform functionality, including account authentication, session management, and security features. These cannot be disabled without affecting core services.

Performance and Analytics Cookies

Collect anonymous information about how you use our website, including pages visited, time spent, and errors encountered. This helps us improve platform performance.

Functionality Cookies

Remember your preferences such as language settings, display preferences, and favorite games to provide a more personalized experience.

Marketing and Advertising Cookies

Track your browsing activity to deliver relevant promotional content and measure campaign effectiveness. These are only used with your consent and you can opt out at any time.

9.3 Managing Cookies

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect your ability to use certain features of bos86. Most browsers allow you to block third-party cookies while accepting first-party cookies.

10International Data Transfers

bos86 primarily serves Indonesian players and stores data on servers located within secure data centers. However, some of our service providers may be located in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by data protection authorities
• Ensuring recipients are certified under recognized data protection frameworks
• Obtaining your explicit consent where required by law

11Children's Privacy

bos86 services are strictly prohibited for individuals under 21 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from someone under 21, we will immediately delete that information and permanently close the account. If you believe a minor has accessed our services, please contact us immediately at [email protected].

12Changes to This Privacy Policy

bos86 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or prominent notice on our website
• Provide a reasonable period for you to review the changes before they take effect

Your continued use of bos86 services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must discontinue use of our services and may request account closure.

13Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our Data Protection team:

Email: [email protected]

Subject Line: Privacy Policy Inquiry

Response Time: We aim to respond to all privacy-related inquiries within 30 days.

When contacting us about privacy matters, please include your registered email address and a detailed description of your inquiry or request to help us assist you more efficiently.